Party FAQ's
What are the minimum and maximum numbers?
An approximate number of guests will be needed upon booking and we will be in touch with you to confirm your final numbers nearer the time. 7 days notice is required for final numbers. (And then again 48 hours before. We will have to charge for final numbers given as we would have prepped, staffed and organised the spaces). No refunds.
Do you provide invites?
Yes, you can pop into our centre any time and pick up your invites.
Alternatively you can download them here:
What do I need to bring?
A birthday cake, candles and napkins for the cake. Apart from this we provide everything else, so you can kick back, relax and enjoy the party!
What should the children wear?
Children can come in their normal party clothes, we have have painty / artist t-shirts they can slip on, plus plenty of wipes to get them all clean again before they go.
Do we need to get there before the start time?
Your party table will be set up and ready for when you arrive and we have plenty of colouring pictures to keep everyone entertained so no need to get there until your party begins... you could even be fashionably late! We've got you covered!
Do you provide party bags?
We can provide party bags at £2.45 a head. These include a packet of sweets, a couple of little gifts (such as pens, hairbands, sticker, novelty rubbers, puzzles or mini activity book etc), and a flier packed with handy info for parents.
Do parents have to stay with the children?
Children can be left with us, providing the party parent has contact details. Parents are free to order from our tea rooms. It's definitely worth booking a table though as we can be busy!
For younger children, a larger table can be provided for parents to stay - why not add tea or coffee, cakes of more for the adults to also enjoy!
How do I secure my booking?
We require a £50 deposit upon booking to secure your chosen date and time. This deposit is non-refundable.
When is the final balance due?
The final balance is due on the day of the party. Please note that you will be charged for the number of children you confirm with us as we would have prepared their place and food! Please let us know of any changes as soon as you can. See our T&Cs sent by email.